SunComms is a field-grade monitoring gateway with self-healing communications, real-time diagnostics, and fleet management. Built by solar techs who got tired of black-box data loggers that fail silently.
Traditional loggers fail without telling you. You find out weeks later when the customer calls about missing data.
"Drive out and reboot it" is not a maintenance strategy. Most comms issues can be diagnosed and fixed remotely — if you have the right tools.
Something's wrong on the RS-485 bus? Good luck. Legacy systems give you a green light or a red light — nothing in between.
Every feature exists because a real tech needed it in the field.
When comms degrade, SunComms automatically reconnects Modbus, resets USB adapters, restarts network stacks — with rate limiting and cooldowns. No hammering. No retry storms.
CRC errors, timeouts, and latency are tracked per device, per minute. Watch degradation happen in real time. Fix it before it becomes an outage.
Live register reads. Raw Modbus frame viewer. CRC/timeout graphs. Duplicate slave ID detection. This is a field instrument, not a data logger.
Exponential backoff with suspend/recovery cycle. One bad device doesn't take down the entire RS-485 bus.
"Inverter offline" + "WAN down" = network issue, not inverter fault. SunComms correlates signals to prevent false alarms. Impact scoring tells you what actually matters.
Detects SunSpec signatures and auto-builds register maps. No brand-specific templates needed. Plug in and go.
Internet drops? Data keeps logging locally. When connection returns, everything uploads in order, no duplicates. Zero gaps.
AES-encrypted credential storage. Role-based access. Full audit logging. VPN-first remote access. Enterprise-grade security on a Raspberry Pi.
Specifically designed to solve the problems that AcquiSuite, SolarEdge Cloud, and generic SCADA systems ignore.
| Capability | AcquiSuite / Generic | SunComms |
|---|---|---|
| Self-healing comms | ❌ Manual reboot | ✅ Auto-reconnect, USB reset, network restart |
| RS-485 diagnostics | ❌ None | ✅ Live register read, frame viewer, CRC graphs |
| Predictive failure | ❌ Alert after failure | ✅ CRC/timeout trends before failure |
| Correlated alerting | ❌ Per-device only | ✅ Cross-signal correlation + impact scoring |
| Duplicate ID detection | ❌ None | ✅ Automatic serial flip test |
| Smart retry | ❌ Hammer the bus | ✅ Exponential backoff + suspend/recover |
| Data gaps | ⚠ Common | ✅ Store-and-forward, zero gaps |
| On-device touchscreen | ❌ None | ✅ Full kiosk UI with on-screen keyboard |
| OTA updates | ❌ Manual firmware | ✅ Git-based with auto-rollback |
| Open / extensible | ❌ Locked down | ✅ Open source, Python, REST APIs |
Live demo dashboard coming soon. In the meantime, request a demo and we'll show you the real thing.
We'll set up a live walkthrough of SunComms on real hardware. No slides, no fluff — just the product.